At Software Tribe, we are committed to protecting the privacy and personal data of our users in compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). This GDPR Policy explains how we collect, use, and safeguard your personal data and outlines your rights under the GDPR.
1. Who We Are
Software Tribe is a technology company providing innovative software solutions. Our contact details are:
- Email: privacy@softwaretribe.com
- Address: 123 Software Tribe Street, Taipei, Taiwan
2. What Is Personal Data?
Personal data refers to any information that can directly or indirectly identify an individual, such as:
- Name, email address, phone number, or IP address.
- Payment information or transaction history.
- Usage data, such as browsing behavior or preferences.
3. How We Collect and Use Personal Data
We collect and process personal data for the following purposes:
- To Provide Services:
- Deliver and maintain our products and services.
- Process transactions and manage accounts.
- Communication:
- Respond to inquiries and provide customer support.
- Send updates, newsletters, and promotional materials (with your consent).
- Analytics and Improvement:
- Analyze usage patterns to enhance our Services.
- Conduct research and development.
- Legal Compliance:
- Fulfill legal obligations and enforce our policies.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent: You have given explicit consent for specific purposes (e.g., marketing communications).
- Contractual Necessity: Processing is necessary to fulfill a contract with you (e.g., providing services).
- Legal Obligation: Processing is required to comply with applicable laws.
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided they do not override your rights and freedoms.
5. Data Sharing and Transfers
We may share your personal data with:
- Service Providers: Third-party vendors who assist us in delivering our Services (e.g., payment processors, analytics providers).
- Legal Authorities: When required by law or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).
6. Your Rights Under GDPR
As a data subject, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data under certain conditions.
- Restriction: Limit the processing of your data.
- Data Portability: Receive your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at services@softblog.tw.
7. Data Security
We implement technical and organizational measures to protect your personal data, including encryption, access controls, and regular security audits.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Policy
We may update this GDPR Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact us at:
- Email: services@softblog.tw
- Address: 123 Software Tribe Street, Taipei, Taiwan
